Wednesday, January 13, 2016

Setting up SCE email into an email client

How have you been, guys?

A lot of our customers don't know how to use email outside the Shopping Cart Elite app (e.g. in Outlook / Airmail / on a smartphone / etc.). And today I want to show how this can be done.

At first, go to the SCE app, open Settings > BackOffice Settings > Emails > Mailboxes and check the list of emails you have in the application.

Then, go to your email client you want to use and enter the next info for the email:

username: [youremailaddress]
password: [yourSCElogin]
~[yourSCEpass]

incoming server: imap.shoppingcartelite.com
incoming port:
143
encryption: TLS

outgoing server:
smtp.shoppingcartelite.com
outgoing port: 587
encryption: TLS


Sometimes an issue appears when you are changing your SCE password - your email stops working in the mail client. That's why I recommend you to create a new Employee account with Administrator permissions in your SCE store and use it for an email client.

Useful links:
Take care and see ya later,
Tim.

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